By Sparky

Help is available - where to look

When you have finished this section, you will be able to identify sources that assist with drug and/or alcohol advice by name, location, and services available. This list is just a few of the services that are available to provide support.

Alcohol and Drug Helplines in NZ:

Alcohol and Drug Helpline 24/7: 0800 787 797 or free text: 8681

Maori Line: 0800 787 798 or free text to 8681

Pasifika Line: 0800 787 799 or free text to 8681

Youth Line: 0800 787 984 or free text to 8681

or online chat at

“If you have any concerns or issues about your own or someone else’s alcohol or drug taking, the Alcohol Drug Helpline offers you free confidential information, help and support. The Helpline is available 24 hours a day, 7 days a week.”

Alcohol Drug Helpline

Additional Support Services in New Zealand

Alcoholics Anonymous:

Call 0800 229 6757 


AA provides confidential help and support for people who have problems with alcohol. They also offer a recovery program.


24/7 Helpline: 0800 543 354 (outside Auckland) or

09 522 2999 within Auckland.

Lifeline Aotearoa’s telephone counselling service provides 24/7 counselling and support.


0800 376 633, free text 234, or email:

Youthline provides a free, confidential, and non-judgmental counselling service. No matter what the problem. Youthline is there to listen and help.

Samaritans: 0800 726 666 (for callers from the Lower North Island, Christchurch, and West Coast) or 0800 211 211/ 04 473 9739 (for callers from all other regions).

The New Zealand Samaritans is a confidential listening and support telephone service operating 24 hours a day for people who may be feeling depressed, lonely, despair, distress or even be contemplating suicide.

Salvation Army Alcohol and Drug support:

0800 53 0000

If you are considering getting help for yourself or a friend or relative, the Salvation Army offers help to evaluate alcohol and/or drug usage and explores ways to bring it under control again.

Suicide Crisis Helpline

0508 828 865 (0508 TAUTOKO) 

For support if you are in distress, or worried that someone may be at risk of suicide or for those who are grieving a loss. Suicide crisis helpline is a free, nationwide service available 24 hours a day, 7 days a week, with experienced counsellors.

Le Va: or

Information and support for Pasifika families on mental health, addiction, and suicide prevention.


Alcohol and Drug Helpline NZ

This website has information available on Drugs A-Z and contains a regionalised database of all the publicly funded addiction treatment and advice services available in New Zealand.

Drug Help (NZ)

Drug help line is a programme of the NZ Drug Foundation. The programme shows methods to overcome moderate drug use.

Community Alcohol and Drug Services (CADS) Auckland

CADS holds a number of free educational and therapeutic groups for people who may have issues with alcohol and/or drugs or have family and friends who are affected. If you are ready to make a change or you are concerned about someone else. CADS Auckland is here to help.

Additional support sources

School councilors and/or nurses. 

Some schools have ‘aunties’, who are there to support people.

Your local GP

Your parents and/or friends


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